I have entered a Receive Money transaction and entered the name and address into the Payer field, using the html code “br” to get the name and address on two separate lines.
When I view or print the Bank Receipt, the two lines are present but when I create a PDF or email the receipt the information is missing altogether.
I am using the latest Desktop version 18.5.8 on Windows 10
I have other transactions where I entered the Name in the Payer field and the address in the Description field and they both appear in the View, print and PDF output.
Note that not only is field content missing, bold-face type is shown as plain. When the <br> tag is removed, the remaining line of text returns and type fonts in the PDF are as designed:
The same problem occurs with cash transactions, but with one exception. The Payer field content disappears when there is a <br> tag, but bold fonts remain where they belong:
I also confirmed the bug exists for both receipts and payments.
@Joe91 just to confirm, have you checked using <br> instead of <br/> @Tut mentioned the <br> tag but has not posted screenshots of any entry forms to be clear.